Enjoy FREE Shipping on orders over $100 (AUS ONLY). Orders are usually dispatched the next business day. We use Australia Post, Startrack and Border Express as our main couriers. Your unique tracking number will be available by logging into you ProHorse account (please note it can take a couple of days for it to update in our system).
Shipping time is 1-8 business days. Please note if you ordered several items, they might arrive in separate parcels depending on the stock level in our warehouses. Express post items are delivered within 1-4 Business days.
All of our international orders are sent Priority Express Mail, delivery time is around 5-10 Business days. Our Fixed International Shipping Cost is $60 for smaller items and Free Shipping on all Saddle orders (Over $400).
Enjoy 14 days free trials on all orders. Returns are accepted provided that:Return Now
- You return the item within the 14 days trial period (starting from the tracked date of delivery).
- The item has not been used and is in its original saleable condition
- You paid full price for the item
We can either exchange the items, apply a store credit or provide a full refund to the payment method used.
Please complete your return by clicking the button below, or email us at email@example.com for any queries.